2.How can I be sure of my security?
Ans: All of our domestic house cleaners are Franchisees / Licensees and are fully police-checked, insured and trained to a high standard.
We also ensure where possible that you get the same cleaner every time and we code your keys so no-one except your cleaner knows the address they belong to.
3.Do I need to sign a contract?
Ans: No! We believe in the old fashion idea of a handshake is your word.
4.What cleaning products will you use?
Ans: We primarily use plant-based (Eucalyptus) products, that are suitable for most cleaning jobs and are non-toxic for your family and our cleaners.
5.Do you do washing, dishes, ironing, make beds etc?
Ans: No, sorry. Those items fall into the housekeeping category. Our sole work is professional home cleaning.
6.What services do you provide?
Ans: Our goal is to ensure your whole house can be maintained through our cleaning. As such, we provide the following services:
7.What if a cleaning job is not up to standard?
Ans: We guarantee our workmanship. However, should you have a problem with your clean, we will fix it, free of charge.
8.Can I depend on the same cleaners?
Ans: Yes, as our franchisees are all business owners you enjoy the same cleaner each and every clean. Their all well trained, police checked and insured.
9.Are your house cleaners trained?
Ans: Yes and to the highest standard. At cloudvita we always expect professionalism, honesty and quality of our franchisees and licensees.